What types of wines do you offer?

Boursot Wines provides a hand-picked selection of exceptional red wines, white wines, French wines and South African wines including notable options such as Champagne Richard-Dhondt and Chardonnay from Villa d’Oriola. Our collection is designed to cater to a variety of palates, ensuring that wine enthusiasts or simply regular wine drinkers can discover unique finds that enhance any occasion.

How can I place an order?

To place an order for wine online, simply browse our online wine selection, choose your desired wines, and add them to your cart. Once you are ready, proceed to checkout where you will enter your shipping and payment information to complete the purchase.

What is your return policy?

Returns are valid for a period of 7 working days, starting the day after delivery. During this time, you may return your order for any reason. If you choose to return goods that are not faulty or damaged, you will be responsible for the return shipping costs. Refunds will be processed within 30 days of cancellation.

How do you ensure the quality of your wines?

We prioritise quality and value in our selection process. Each wine is carefully hand-picked by our 14th generation wine experts to meet our high standards, ensuring that customers receive exceptional products. Our commitment to quality is reflected in the unique finds we offer, which are sourced from reputable wine vineyards.

What should I do if my order arrives damaged?

In the unfortunate event that your order arrives damaged, we will provide the option of a replacement or a full refund, including any delivery costs incurred. Please contact us immediately to report the issue so we can assist you promptly.

Can I cancel my order after it has been placed?

You may cancel your order at any stage up to the point of dispatch at no charge. To cancel, please contact us by phone or email, providing your order reference number to facilitate the process.

Do you offer gift options or packaging?

Yes, we offer gift options and can provide special packaging for your wine selections. Please check our website for available wine sets or contact us for custom requests.

Do you deliver internationally?

Unfortunately, we only currently deliver our wine selection within Ireland.

How can I contact customer service?

For any inquiries or assistance, you can reach our customer service team by phone at +353 833 344 441 or via email at sales@boursot.ie. We are here to help you with any questions or concerns you may have.