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Product Description
Shipping & Returns
DELIVERY:
- Orders of €120+: free delivery in Ireland and Northern Ireland
- All other orders: €15 flat rate delivery in Ireland and Northern Ireland
- Orders are usually dispatched in the first two working days after receipt.
- We cannot guarantee delivery on a given day. If the delivery date is important, please let us know.
- Your orders are delivered by courier to ensure fast and reliable delivery of each carefully packaged consignment.
EIRCODES PLEASE
The ideal delivery address has someone available to sign for parcels during office hours, so a work address may be a better choice than a home address. An Eircode eliminates any doubt about the delivery location, and you can find or check Eircodes here.
PHONE NUMBERS PLEASE
Our couriers do their best to deliver and often have amazing local knowledge, but in the event of difficulties a reliable telephone number for the recipient makes all the difference and is a required piece of information. A mobile number is usually best.
DELIVERY OUTSIDE IRELAND
If you need delivery to Northern Ireland, our €15 standard rate applies, with orders of €150 and more travelling free—for the time being.
We do not generally send wine overseas. If you would nonetheless like more information about deliveries outside the island of Ireland, please ask.
TRACK YOUR ORDER
When we dispatch your order, we can send on a tracking code so that you can follow your order in transit on the courier's website.
RETURNS:
FAULTY BOTTLES
Wine is a natural product: its variety is what makes it so interesting!
Sometimes, though, a faulty bottle turns up. It's rare, but it does happen.
We want you to enjoy the wines you buy from us, and we'd like you to enjoy doing business with us too.
If you are unlucky enough to receive a bad bottle, please let us know immediately on Sale@boursot.ie and we'll arrange a replacement or issue a credit in compensation.
BROKEN OR DAMAGED DELIVERIES
Despite our best efforts to wrap and pack securely, damage in transit occurs from time to time.
If there's a breakage, our couriers will normally return the whole fragrant mess to us straight away.
If however, the damage isn't apparent until you open the box, we'd still prefer to have the whole parcel collected. We'll send you a replacement as soon as possible.